Appeal/Grievance Procedure (Section 504/ADA Grievance)

A complaint may be filed with the Office of Human Resources or the Director of Students Accessibility & Disability Services, if a person believes that Edgewood College has inadequately applied the principles of the Americans with Disabilities Act or Section 504 of the Rehabilitation Act of 1973. Grievances are advised to be resolved via the informal grievance process; however, it is not a prerequisite to the pursuit of other remedies, but it is encouraged as the first course of action.

1. Informal Procedure

The person who believes they have a valid basis for complaint shall discuss the concern with the Human Resources Office or with the Director of Student Accessibility and Disability Services, who shall in turn investigate the complaint and reply to the complaint in writing within fifteen (15) business days. If this reply is not acceptable to the complainant, they may initiate a formal grievance procedure according to the steps listed in Section 2 below.

2. Formal Grievance Procedure

Step 1: A written statement of the grievance shall be prepared by the complainant and signed. This grievance shall be filed with the Human Resources Office or the Director of Student Accessibility & Disability Services. The ADA Grievance Committee shall investigate the matter of the grievance and reply in writing to the complainant within fifteen (15) business days.

Step 2: If the complainant wishes to appeal the decision of the ADA Grievance Committee, they may submit a signed statement of appeal to the President of Edgewood College within five (5) business days after receipt of the ADA Grievance Committee response to the grievance. The President or their designee shall meet with all parties involved, formulate a conclusion, and respond in writing to the grievance within ten (10) business days.

Any complainant who invokes the right to grieve the policy will not be retaliated against during or after the grievance process.

The ADA Grievance Committee is a hearing body composed of three to five members with delegated authority to hear grievances on the basis of disability brought by students or employees. The purpose of the grievance committee is to determine whether the grievance presents a matter that is within the jurisdiction of the Committee, and if so, to hear and process the complaint.